Find answers to common questions about MSP airport transportation, pickup locations, booking process, and professional limousine services in Minneapolis–St. Paul.
At MSP Terminal 1 (Lindbergh), our chauffeur will meet you at the Lower Level below Baggage Claim. After collecting your luggage, please follow the airport signs for Ground Transportation, Brown Ramp, and Limousine Pickup. Your chauffeur will coordinate with you by phone or text upon arrival.
At MSP Terminal 2 (Humphrey), limousine and black car pickups take place at the designated Ground Transportation area outside the terminal. After exiting baggage claim, follow the signs for Limo / Black Car Pickup. Your chauffeur will contact you with exact instructions.
Yes, providing your flight name and flight number is required. This allows us to monitor your flight in real time and adjust pickup timing automatically in case of delays or early arrivals, ensuring a smooth and stress-free pickup.
Absolutely. We monitor all incoming flights to MSP Airport. If your flight is delayed or arrives early, your chauffeur will adjust accordingly at no extra charge, so you never have to worry about timing issues.
You can securely book and pay for your ride through our online reservation system.
Yes. All online bookings and payments are processed through a secure, encrypted payment system. Your personal and payment information is fully protected, and you will receive a confirmation once your reservation is completed.
Yes. You can book transportation for family members, guests, corporate clients, or employees. Simply enter the passenger’s name and contact details during the booking process so the chauffeur can communicate directly with them.
We recommend booking at least 24 hours in advance to ensure vehicle availability. However, we also accommodate last-minute and same-day bookings, subject to availability.
Yes. We proudly serve Minneapolis–St. Paul and surrounding areas, including Bloomington, Edina, Eden Prairie, Maple Grove, Brooklyn Park, Plymouth, Rochester (Mayo Clinic), and other nearby cities.
Yes. Our fleet includes luxury sedans, black cars, SUVs, and executive vehicles, all professionally maintained and driven by experienced chauffeurs to ensure comfort, safety, and reliability.
If you have trouble locating your chauffeur, simply call or text the number provided in your confirmation message. Our chauffeurs remain in close communication and will guide you to the exact pickup location.
Gratuity may or may not be included depending on your selected service and booking details. Any included gratuity or additional charges will be clearly displayed during the booking process before payment.
Yes. Reservations can be modified or canceled based on our cancellation policy. Please contact us as early as possible if you need to make changes to avoid cancellation fees.
Yes. We offer 24/7 availability, including early morning, late-night, weekends, and holidays, ensuring reliable transportation to and from MSP Airport at any time.
